ABOUT

MRO provides cost effective, customer centric, operationally impactful solutions to increase efficiency, achieve reliability and operational resiliency for automation and robotics equipment.

OUR VISION

To become the absolute the leader in industrial manufacturing maintenance solutions, providing our customers with tools to minimize downtime for automation and robotics equipment, as well as tools to transition to Industry 4.0

Justin and Russell founded Manufacturing Repair & Overstock, Inc. in the Hamilton County Business Development Center’s INCubator. It was time to take on a new challenge and create a customer conscious, employee motivated company. In February 2012, the owners of MRO, Inc. moved to Chattanooga, Tennessee to avoid a non-compete agreement and cultivated new business from a two desk, 3,000 square foot empty office in the Hamilton County Business Development Center’s INCubator while trying to hire a technical and administrative staff for support. In true entrepreneurial spirit, MRO self-funded the project with no outside investments and worked through the early years of financial struggles. Despite the restrictions and moving into an unknown territory, MRO grew from 2 people to the 50 person company it is today. MRO’s first few years had enormous progress, upwards of 300% revenue growth per year.

OUR MISION

To build a company where the internal beliefs of the company and its ownership match the printed words in the brochure. Form an organization that does what it says with genuine care. With customer service, honesty and hard work at the forefront of MRO, we are bringing value, integrity and technology to the industrial marketplace.

OUR VALUES

We build a company that does what it says with genuine care. Customer service, honesty and hard work are at the forefront of MROinc. We are bringing value, integruty and technology to the industrial marketplace.

Our Team Culture

Motivated

Responsible

Overachieve

Our INDIVIDUALS

Mature

Resourceful

Organized

Our PROCESSES

Mutually accountable

Reciprocal

Openness

OUR CULTURE

MRO’s culture is a challenging, entertaining and energetic approach. At MRO, our personnel are family. We celebrate every goal achievement and milestone with parties, eating competitions, outings and other rewarding celebrations. We play softball, kickball, attend and support local sporting events together and love to dress up for any occasion. We are a distinct group and proud of it. MRO hosts learning and training seminars with our customers and staff to keep everyone updated on changing technology, testing procedures, safety planning and competition. Our growth plan includes doubling our company’s size, customer base and revenue in the next 5 years.